Last updated: 6 May 2026
Who We Are
Elzabie Scott (“we,” “us,” or “I”) is a South African-based Behavioural Relationship Strategist operating through elzabiescott.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, purchase Devotion by Design or any private session, take our free quiz, subscribe to communications, or otherwise interact with our Services.
We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the EU General Data Protection Regulation (GDPR). If you do not agree with the practices described below, please discontinue use of our Services.
1. What Information Do We Collect? In Short:
We collect information you voluntarily provide and certain data that is automatically collected.
Personal Information You Disclose We collect personal information that you provide when you:
- Register for our free quiz or lead magnet
- Purchase Devotion by Design, the 90-Day Devotion Protocol, or a private session
- Participate in live programme calls, private messaging, or submit workbooks
- Contact us via email or forms
This may include: name, email address, phone number, payment details (processed securely by our payment provider), and any information you share during coaching interactions (educational only).
Information Automatically Collected When you visit the Website we automatically collect:
- Device and usage data (IP address, browser type, operating system, referring URLs)
- Cookies and similar tracking technologies (see Section 4)
2. How Do We Use Your Information? In Short:
We use your information to deliver and improve our Services, communicate with you, and market responsibly (with your consent where required).
We process your personal information on the following legal bases (POPIA and GDPR):
- To perform our contract with you (e.g., deliver Devotion by Design access, host private sessions, send workbooks)
- To pursue our legitimate business interests (e.g., improve the programme, send transactional updates)
- With your consent (e.g., marketing emails, which you may withdraw at any time)
- To comply with legal obligations
Specific uses include: fulfilling orders and programme access, providing real-time support inside Devotion by Design, sending administrative and service-related communications, analysing usage to improve the experience, and (where you have opted in) sending offers related to our behavioural frameworks and future cohorts.
3. Will Your Information Be Shared With Anyone? In Short:
We only share with trusted service providers who help us operate the business. We do not sell your personal information.
We may share data with:
- Payment processors (e.g., Stripe or PayPal) to complete transactions
- Email and marketing platforms (e.g., Klaviyo or similar) for newsletter delivery
- Video conferencing tools (e.g., Zoom) for private sessions and live calls
- Hosting and analytics providers necessary for Website functionality
All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose information if required by law or to protect our legal rights.
4. Do We Use Cookies and Other Tracking Technologies? In Short:
Yes, to enhance functionality and analyse usage.
We use essential cookies for site operation and optional analytics cookies. You can manage preferences through your browser settings. Blocking cookies may limit certain features.
5. How Long Do We Keep Your Information?
We retain your personal information only as long as necessary to fulfil the purposes outlined above or as required by law. Programme-related data is kept for the duration of your access plus a reasonable period for support and record-keeping. You may request deletion at any time (subject to legal obligations).
6. How Do We Keep Your Information Safe?
We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure, and we cannot guarantee absolute security.
7. What Are Your Privacy Rights?
Under POPIA and (where applicable) GDPR you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion (subject to legal exceptions)
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Receive your data in a portable format
To exercise these rights, email hello@elzabiescott.com. We will respond within the timeframes required by law. South African residents may also lodge a complaint with the Information Regulator.
8. Do We Collect Information From Minors?
Our Services are not directed to individuals under 18. We do not knowingly collect data from children.
9. International Data Transfers
As a South African-based business, your data may be processed in South Africa and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place.
10. Changes to This Privacy Policy
We may update this policy periodically. The “Last updated” date will be revised. Continued use after changes constitutes acceptance of the new policy.
11. Contact Us
For questions about this Privacy Policy, please email hello@elzabiescott.com.
By using our Website or Services you acknowledge that you have read and understood this Privacy Policy.
— Elzabie Scott Behavioural Relationship Strategist | Creator of Devotion by Design